About Us


The Office for Consumer Health Assistance (OCHA) empowers Nevada residents to navigate their healthcare rights and responsibilities with confidence. We assist consumers and injured workers in understanding their health insurance plans and workers' compensation policies, offering essential information on eligibility requirements, appeal rights, quality of care complaints, and medical billing concerns. 

 

When concerns arise, we advocate on behalf of consumers to ensure they understand their choices and obligations, and we provide them with the necessary tools to make informed decisions about healthcare insurance. Additionally, the Office for Consumer Health Assistance offers resources for the uninsured and underinsured to access healthcare and prescription medication assistance programs, making healthcare more accessible for everyone.

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