Office for Consumer Health Assistance (OCHA)


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    About Us

    Accessing the right healthcare for you and your loved one can be life-altering. At The Office for Consumer Health Assistance, we serve as your healthcare advocate. If you need help understanding your health insurance plan, workers’ compensation policies, eligibility requirements, appeal rights, or more, let us know. We’re dedicated to ensuring everyone has the knowledge and support to make confident, informed decisions about their healthcare.

    The Office for Consumer Health Assistance is a program under the Nevada Aging and Disability Services Division. Together, we create opportunities for growth, connection, and independence.

      How We Can Help

      Every Nevadan deserves to have someone in their corner who can help to address healthcare challenges. At The Office for Consumer Health Assistance, we work with you to make the process less overwhelming. 

      Some services include:

      • Medical/dental billing issues
      • Filing appeals and quality of care complaints
      • Explaining patient rights and responsibilities under their health insurance plan
      • Guiding injured workers through the Nevada Workers’ Compensation process
      • Identifying financial assistance programs
      • Providing referrals to legal services, financial counseling centers, and more

        More Information

        To learn more about a specific program, please click on one of the below links.

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