Welcome to Developmental Services Medical Records

Medical records are easy and safe to access. Make a request online through the GovQA portal or in person at the office. See below for steps, costs, and wait times.

Who Can Request

People served by Developmental Services or someone they approve with a signed consent form.

How to Submit a Request

  • Online: Use our GovQA Portal for quick and safe requests.
  • By Mail or In-Person: Send to or visit the Developmental Services offices or Intermediate Care Facility office.
 Regional Center  Intermediate Care Facility  Desert Regional Center  Rural Regional Center  Sierra Regional Center
 Addresses  1391 S. Jones Blvd. Las Vegas, NV 89146  7150 Pollock Drive, Las Vegas NV, 89119  1550 College Parkway, Carson City, NV 89706  10375 Professional Circle, Reno, NV 89521

Consent Form Links

Fees

 

  • Copying Fees: Up to $0.60 per page (if applicable)
  • Special Copies (e.g., X-rays): Reasonable cost based on type.
  • No fees for SSA or Benefit Program Requests: Requests for Social Security of benefit claims are free if you include proof of the claim.
For high-volume requests (over 50 pages), contact us to discuss fees. 

Processing Time

  • Standard Requests: Usually completed within 30 days.
  • SSA/Benefit Program Requests: Completed within 30 days as required.

If there’s a delay, we’ll let you know.